We stand behind every product we sell. If something isn’t right, we’re here to make it right.
7-Day Return Window
Our Policy
Simple, fair, and hassle-free returns within 7 days.
01
7-Day Window
You have 7 days from the date of delivery to request a return or refund. No questions asked — your satisfaction is our priority.
02
Check Before Accepting
Please carefully inspect your parcel before signing for it. If the parcel is visibly damaged or tampered with, do not accept it and contact us immediately.
03
Contact Us First
Before returning any item, reach out to us via Email or WhatsApp. Our team will guide you through the process quickly and easily.
⚠ Important — Parcel Inspection
Always check your parcel for any damage before opening it. If you notice the box is crushed, torn, or tampered with upon delivery, do not open it. Refuse the delivery and immediately contact us at support@mypk.store or WhatsApp +92 314 6705875. Claims for damaged parcels that have already been opened may not be accepted.
7Days
Your 7-Day Return Guarantee
At MyPk.store, we give you a full 7 days after receiving your order to request a return or refund. Whether the product is damaged, incorrect, or simply not what you expected — we are committed to resolving every issue fairly and promptly. Your trust means everything to us.
Conditions
What qualifies for a return?
Eligible for Return
Item received is damaged or broken
Wrong product delivered
Item is defective or not working
Parcel was damaged before opening
Product is significantly different from description
Request made within 7 days of delivery
Not Eligible for Return
Return requested after 7 days of delivery
Item has been used or washed
Tags or original packaging removed
Damage caused after delivery by customer
Change of mind after item is opened
Items bought on clearance or final sale
Process
How to claim a refund or return?
📸
Step 01
Take Photos
Take clear photos or a video of the damaged, defective, or wrong item as soon as you receive it. This helps us process your claim faster.
📩
Step 02
Contact Us
Reach out to us within 7 days via Email or WhatsApp. Share your order number, photos, and a brief description of the issue.
